Frequently Asked Questions
Booking & General Information
You can book your transfer via phone, WhatsApp, email, or through the booking form on our website. We recommend booking in advance to ensure availability, especially for airport transfers and long-distance trips.
Yes. We operate 24/7, including early morning airport pickups and late-night arrivals.
We recommend booking at least 24 hours in advance. For peak travel periods, earlier booking is advised.
Cancellations & Changes
Free cancellation up to 24 or 48 hours before the scheduled pickup depending on the vehicle and distance. Please confirm when booking.
Yes, you can modify your booking by contacting us directly, subject to vehicle availability.
Airport Transfers
Yes. We offer private airport transfers from Riga International Airport (RIX) to Riga, Jurmala, and destinations across Latvia and the Baltic region.
Yes. Upon request, our driver can meet you in the arrivals hall with a name sign and assist with your luggage.
We monitor flight arrivals when possible. If your flight is delayed, your pickup time will be adjusted accordingly.
Meeting & Waiting Time
For airport pickups, our driver will wait up to 60 minutes after your flight has landed free of charge. For hotel pickups, the complimentary waiting time is usually 15 minutes.
The driver will be waiting in the arrivals hall holding a sign with your name on it. We will also provide the driver's contact details before the trip.
Pricing & Payment
Yes. Most transfers are offered at fixed prices agreed in advance, with no hidden fees.
Yes, card payment may be available. Please confirm payment options when booking.
Vehicles & Comfort
We provide sedans, minivans, and minibuses depending on passenger number and luggage requirements.
Yes. Child seats and boosters are available upon request at no extra cost.
Yes. We handle group transport for events, business travel, conferences, and private group trips.
Luggage & Pets
The luggage allowance depends on the vehicle you choose. A standard sedan fits 2-3 suitcases, while our minibuses can hold much more.
Yes, but please inform us in advance so we can provide an appropriately sized vehicle.
Yes, we are pet-friendly! Please let us know in advance and ensure your pet is in a suitable travel carrier.
In-Vehicle Amenities & Rules
Yes, most of our vehicles are equipped with free Wi-Fi internet and USB charging ports.
Smoking is strictly prohibited in all our vehicles. Non-alcoholic drinks are allowed, but eating is generally discouraged to keep the vehicles clean.
Services & Experience
Yes. Our drivers speak English, and some also speak Russian and other languages.
Yes. Stops for sightseeing, meals, photos, or breaks can be arranged on longer journeys.
Tailor-Made Travel & Private Tours
Yes. We specialize in tailor-made travel programs across Latvia, Lithuania, and Estonia. Every itinerary is designed individually based on your interests, schedule, and travel style.
We offer a wide range of private experiences including city sightseeing, cultural tours, nature trips, coastal routes, food experiences, and multi-day Baltic journeys.
Yes. Our tours are flexible, and routes, stops, and timing can be adjusted whenever possible during your journey.
Yes. We can recommend attractions, hidden gems, restaurants, and scenic destinations across the Baltics based on your preferences.
Yes. Many travelers combine airport transfers with sightseeing or multi-city journeys to make the most of their time in the Baltics.
Yes. We can arrange multi-day private travel programs including transportation, stops, and itinerary planning across all Baltic countries.
All tours and transfers are fully private, meaning the vehicle and driver are reserved exclusively for you.
Tour Specifics
Standard tour prices usually cover only transportation and the driver/guide service. Entrance fees, meals, and specialized guides are extra unless explicitly stated in your custom package.
Absolutely. As part of our tailor-made travel services, we can assist with hotel recommendations and restaurant reservations.
Business & Special Services
Yes. We offer tailored transport solutions for business meetings, conferences, and corporate events.
Yes. We handle transport for weddings, concerts, private events, and group celebrations.
Yes. We provide shore excursions, port transfers, and private tours for cruise ship passengers.
Yes. Premium and executive transport options are available upon request.
No questions found matching your search. Please try different keywords.